Last updated: June 2026
Loanway Finance Pty Ltd is committed to protecting your privacy and handling personal information responsibly.
Loanway Finance Pty Ltd is a Credit Representative of Acceptance Finance Pty Ltd, Australian Credit Licence 391715.
We may collect personal information when you contact us, make an enquiry, book an appointment, start an application, use our website, or communicate with us directly.
This may include:
We may collect information directly from you when you submit an enquiry, book an appointment, use a website tool, start an application, speak with us, or provide documents and information to support a finance application.
We may also collect information from third parties where permitted by law and where relevant to providing mortgage broking or credit assistance services.
We collect and use personal information to:
Where relevant and with your consent, we may disclose identification information to credit reporting bodies and obtain credit information to assist with assessing finance applications.
We may use information provided by credit reporting bodies to help assess your credit or guarantor application, verify information, and source suitable credit providers.
If you contact Loanway Finance or consent to receive updates, we may send you information about home loans, refinancing, property finance, market updates, educational content, and related services.
You can opt out of marketing communications at any time by using the unsubscribe option provided, or by contacting us directly.
Our website may allow you to submit enquiries, book appointments, request contact, use calculators, or start an application.
Information submitted through these tools may be used to respond to your enquiry, prepare for appointments, provide credit assistance, and manage your relationship with Loanway Finance.
We may disclose personal information where reasonably necessary to provide our services or comply with our obligations, including to:
Some service providers or recipients we disclose personal information to may be located overseas.
These locations may include the Philippines, India, and Nepal.
Our website may use cookies, analytics tools, and advertising technologies to understand website usage, improve user experience, measure marketing performance, and deliver relevant advertising.
This may include tools such as Google Analytics, Google Ads, Meta advertising tools, and similar services.
You can manage cookie settings through your browser.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, incomplete, or out of date.
If you have a concern about how your personal information has been handled, please contact us first so we can review and respond to your concern.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
A copy of our full Credit Guide and Privacy Disclosure Statement is available on request.
Loanway Finance Pty Ltd
Email: admin@loanwayfinance.com.au